At Gift Palace Trading, your privacy is very important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or place an order with us.

1. Information We Collect

We may collect the following personal information when you:

• Place an order

• Create an account

• Contact us via phone, WhatsApp, or website

Collected information includes:

• Full name

• Phone number

• Delivery address

• Email address (if provided)

• Order and transaction details

We do not collect sensitive information such as bank card details directly through our website.

2. How We Use Your Information

Your information is used strictly for business purposes, including:

• Order confirmation and processing

• Product delivery and logistics coordination

• Customer support and communication

• Service updates, order status, or issue resolution

We do not use your data for spam or unauthorized marketing.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties.

However, we may share limited information with:

• Courier and delivery partners (for order delivery)

• Legal authorities, if required by law

Such sharing is done only when necessary and in a controlled manner.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against:

• Unauthorized access

• Data loss

• Misuse or disclosure

While we strive to protect your data, no online transmission can be guaranteed 100% secure.

5. Cookies & Tracking

Our website may use cookies to:

• Improve user experience

• Analyze website traffic

• Enhance website performance

You can disable cookies through your browser settings if you wish.

6. User Responsibility

Customers are responsible for providing accurate and correct information during checkout.
Gift Palace Trading will not be responsible for delivery issues caused by incorrect customer information.

7. Data Retention

We retain customer information only as long as necessary to:

• Complete orders

• Maintain business records

• Comply with legal obligations

After that, data may be securely deleted.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

9. Policy Updates

Gift Palace Trading reserves the right to update or modify this Privacy Policy at any time without prior notice.
Any changes will be posted on this page and become effective immediately.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us:

📞 Hotline: +97477741370