At Gift Palace Trading, we aim to ensure customer satisfaction. Please read our return policy carefully before placing an order.

No Returns

All products sold are non-returnable if the item matches the product images and description provided on our website.

Exchange Policy

• Exchange is allowed only for products of equal or higher value.

• Any price difference must be paid by the customer.

• Exchange for lower-priced items is not permitted.

Delivery Refusal

If a customer refuses to accept delivery despite the product matching the description, the delivery charge must be paid and the product will be returned immediately.

Charges

All delivery, return, and exchange-related charges are the customer’s responsibility.

Warranty & Service

Products with warranty will be serviced by Gift Palace Trading or the brand’s authorized service center in Qatar.
Service-related transportation or courier costs must be borne by the customer unless stated otherwise.

Order Confirmation

Please place an order only when you are 100% sure. For any clarification, contact us before ordering.

📞 Hotline: +97477741370
🏢 Business Name: Gift Palace Trading