Welcome to Gift Palace Trading. By accessing our website or placing an order within Qatar, you agree to the following Terms & Conditions. Please read them carefully.

1. General

These Terms & Conditions apply to all customers and users in Qatar.
Gift Palace Trading reserves the right to update or modify these terms at any time without prior notice.

2. Product Information

We make every effort to display accurate product images, descriptions, and prices.
Minor variations in color or design may occur due to lighting, screen settings, or manufacturing differences.

3. Orders & Confirmation

An order is considered confirmed only after successful placement and confirmation by our system or team.
We reserve the right to cancel any order due to:

• Stock unavailability

• Pricing or listing errors

• Incomplete or incorrect customer information

4. Pricing & Payment

All prices are listed in Qatari Riyal (QAR) unless stated otherwise.
Available payment methods may include:

• Cash on Delivery (COD)

• Advance payment (if applicable)

Any applicable delivery or service charges must be paid by the customer.

5. Delivery

We deliver across Qatar.
Delivery timelines are estimated and may vary due to location, courier service, weather, or unforeseen circumstances.
Gift Palace Trading is not responsible for delays caused by courier partners.

6. Return, Refund & Exchange

All sales are final.
Products are non-returnable if they match the images and descriptions provided.

Exchange is allowed only for products of equal or higher value (any price difference must be paid).
Exchanges for lower-priced items are not permitted.

All delivery, return, and service-related charges are the responsibility of the customer.

7. Warranty & Service

Products with warranty will be serviced by us or the brand’s authorized service center in Qatar, where applicable.
All transportation and service-related costs must be borne by the customer unless stated otherwise.

8. Customer Responsibility

Customers must provide accurate contact and delivery information.
Gift Palace Trading is not liable for failed or delayed deliveries due to incorrect details.

9. Misuse & Fraud

Fake orders, refusal without valid reason, or fraudulent activity may result in order cancellation and permanent service restriction.

10. Limitation of Liability

Gift Palace Trading shall not be liable for any indirect or consequential loss arising from the use of our products or services.

11. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of the State of Qatar.

12. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

📞 Hotline:  +97477741370